Privacy Policy

Who We Are

Downstream Studio ("we", "us", "our") creates scroll-driven visual storytelling experiences. This privacy policy explains how we collect, use, and protect your information when you visit our website at downstream.studio.

Information We Collect

Information You Provide

When you apply for our beta program, we collect:

• Name - To address you personally
• Email address - To communicate about your application
• Story description - To understand your project
• Usage intent - To understand how you plan to use the stream
• Link to existing work (optional) - To learn more about you

Information Collected Automatically

We use Umami, a privacy-focused analytics service, to understand how visitors use our site. Umami collects:

• Pages visited
• Referrer (how you found us)
• Browser type and device category
• Country (derived from IP, but IP is not stored)
• Session duration

Important: Umami does not use cookies, does not collect personal information, and does not track you across websites. Your IP address is never stored. All data is anonymized and aggregated.

How We Use Your Information

We use the information we collect to:

• Process and respond to your beta application
• Communicate with you about our services
• Understand how visitors use our website (anonymized analytics)
• Improve our website and services

We do not sell your personal information. We do not use your data for advertising or retargeting.

Third-Party Services

We use the following third-party services:

Cookies

We do not use tracking cookies. Umami, our analytics provider, is specifically designed to work without cookies.

Essential cookies may be used by our hosting provider (Vercel) for security and functionality purposes. These are strictly necessary for the website to function and cannot be disabled.

Data Retention

• Application data: Retained for 2 years after your last interaction with us, or until you request deletion
• Analytics data: Aggregated and anonymized, retained indefinitely

Your Rights

Under GDPR and other privacy regulations, you have the right to:

• Access - Request a copy of the personal data we hold about you
• Rectification - Request correction of inaccurate data
• Erasure - Request deletion of your personal data
• Portability - Request your data in a portable format
• Object - Object to processing of your personal data

To exercise any of these rights, contact us at ferencz@pinelines.eu.

International Transfers

Your data may be processed in the United States (where our hosting and analytics providers operate). We ensure appropriate safeguards are in place for international data transfers.

Children's Privacy

Our service is not directed to children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

Contact Us

If you have questions about this privacy policy or our data practices, contact us at:

Email: ferencz@pinelines.eu